Your privacy matters to nobu89. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is stored and protected, who it is shared with, and what rights you have as an Indonesian player on our platform.
Six principles that guide every decision nobu89 makes about your personal data.
nobu89 collects only the personal data that is strictly necessary to open and operate your account, process payments, and comply with anti-money-laundering obligations. We do not collect data for the sake of it.
All personal data stored on nobu89 servers is encrypted using 256-bit AES encryption at rest. All data in transit between your browser and our servers is protected by TLS 1.3, the current industry standard for secure web communications.
nobu89 does not sell, rent, lease, or broker your personal data to any third party for marketing or commercial purposes. Your data is your data — it exists on our platform to serve your gaming experience, not to generate advertising revenue.
At any time, you may request access to the personal data nobu89 holds about you, ask us to correct inaccurate records, request deletion of non-legally-required data, or withdraw consent for optional data processing. Our support team processes these requests within 30 days.
Where data must be shared — for example with payment processors such as BCA, BRI, BNI, Mandiri, OVO, or DANA, or with identity verification providers — we share only the minimum data required and require all third parties to uphold data security standards equivalent to our own.
nobu89 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, to maintain legally required financial records (typically 5 years), or to resolve any outstanding disputes or compliance obligations. When retention periods expire, data is securely deleted or anonymized.
nobu89 is committed to protecting your personal data with enterprise-grade security and transparent data practices.
The following terms, when used in this Privacy Policy, carry the meanings set out below:
This Privacy Policy applies to all Personal Data collected by nobu89 in connection with your use of the platform, whether you access nobu89 via a desktop browser, mobile browser, or any other interface. It applies to registered account holders, individuals in the process of registering, and unregistered visitors who browse the platform.
This Policy is to be read alongside the nobu89 Terms & Conditions, available at /terms-conditions. Where this Policy and the Terms & Conditions address the same matter, this Policy governs with respect to data privacy specifically.
nobu89's platform is operated for users in Indonesia. If you access nobu89 from outside Indonesia, you acknowledge that your data may be transferred to and processed in the jurisdiction where nobu89's servers are located. See Clause 8 for details on international data transfers.
nobu89 collects the following categories of Personal Data:
nobu89 collects Personal Data through the following channels:
nobu89 processes your Personal Data for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account creation and authentication | Registration & Identity Data; Technical Data |
| Age and identity verification (KYC) | Registration Data; KYC Documents |
| Processing deposits and withdrawals in IDR | Financial & Payment Data |
| Awarding and settling bonuses and promotions | Financial Data; Game Activity Logs |
| Fraud prevention and account security | Technical Data; Financial Data; Communications Data |
| Customer support and dispute resolution | Communications Data; Financial Data; Identity Data |
| Responsible gaming tool management | Identity Data; Financial Data; Game Activity Logs |
| Legal and regulatory compliance | All categories as required by applicable law |
| Platform improvement and analytics | Technical & Usage Data (aggregated / anonymized) |
| Promotional communications (with consent) | Registration Data; Game Activity Data |
nobu89 does not use your Personal Data for automated decision-making that produces legal or similarly significant effects on you without human review. Game outcomes are determined by certified random number generators, not by profiling of individual player data.
nobu89 relies on the following legal bases for processing your Personal Data:
nobu89 shares Personal Data only in the circumstances described below. We do not sell, rent, or broker your data to any third party for their independent marketing use.
nobu89 operates server infrastructure in jurisdictions outside Indonesia. When Personal Data is transferred internationally, nobu89 takes the following measures to ensure an equivalent level of protection:
By registering an account with nobu89, you acknowledge that your Personal Data may be transferred to and processed in a jurisdiction outside Indonesia. If you have questions about specific transfer safeguards, please contact us at the address in Clause 15.
nobu89 retains Personal Data for the periods set out below, after which data is securely deleted or irreversibly anonymized:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account plus 5 years after closure |
| KYC documents | 5 years from account closure or last transaction |
| Financial transaction records | 5 years from the date of each transaction |
| Game and betting activity logs | 2 years from account closure |
| Customer support communications | 3 years from last communication |
| Technical and usage data (cookies, IP logs) | 13 months on a rolling basis |
| Marketing consent records | Until consent is withdrawn, then 1 year |
Where a legal obligation, active dispute, or regulatory investigation requires data to be retained beyond these periods, nobu89 will retain the relevant data until that obligation, dispute, or investigation is resolved and then delete it promptly thereafter.
nobu89 implements a layered set of technical and organisational security measures to protect Personal Data against unauthorised access, disclosure, alteration, and destruction:
nobu89 uses cookies and similar technologies to provide a functional, secure, and personalised platform experience. The categories of cookies we use are described below:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintain your login session, remember your account settings, and enable secure payment flows. These cookies are essential for the platform to function. | No — disabling these will prevent normal platform use. |
| Functional | Remember your language preferences, display settings, and last-visited game categories to personalise your experience. | Yes — via browser settings. Some personalisation features will be unavailable. |
| Analytics | Aggregate data on how players navigate the platform, which features are most used, and where usability issues occur. Data is anonymized before analysis. | Yes — via browser settings or by contacting support. |
| Fraud Prevention | Device fingerprinting and session consistency checks used to identify suspicious login patterns and protect accounts from unauthorised access. | No — these are necessary for account security. |
nobu89 does not use third-party advertising cookies or tracking pixels for retargeting or cross-site advertising purposes. You may manage cookie settings through your browser's privacy preferences. Note that disabling strictly necessary or fraud prevention cookies may impair your ability to log in or transact on the platform.
As a user of the nobu89 platform, you have the following rights with respect to your Personal Data. To exercise any of these rights, contact our support team via live chat or at [email protected]. nobu89 will respond to all data rights requests within 30 days of receipt.
Request a copy of the Personal Data nobu89 holds about you, including the categories, purposes of processing, and any third parties it has been shared with.
Request correction of inaccurate or incomplete Personal Data. Account holders can update most profile details directly from account settings.
Request deletion of Personal Data that is no longer necessary, processed unlawfully, or subject to a valid objection. Legally required records are exempt.
Request that nobu89 restricts processing of your data while a rectification or objection request is under review.
Request a machine-readable export of the Personal Data you provided to nobu89, in CSV or JSON format, for transfer to another service provider.
Object to processing based on legitimate interests, including direct marketing. Marketing objections are honoured immediately upon receipt.
nobu89 strictly prohibits the use of its platform by individuals under the age of 21. The platform is not designed for, directed at, or intended to attract persons under 21 years of age. nobu89 does not knowingly collect Personal Data from minors.
If nobu89 discovers that it has inadvertently collected Personal Data from an individual under 21, it will promptly delete that data, close the associated account, and return any deposited funds to the source payment method. If you believe a minor has registered an account on nobu89, please notify us immediately via live chat or email so that we may take swift action.
Parents and guardians are encouraged to use device-level parental control software to prevent minors from accessing online gaming platforms. nobu89 supports the use of responsible gaming tools and age-verification technology and continuously works to strengthen its underage access prevention measures.
nobu89 may update this Privacy Policy from time to time to reflect changes in data processing practices, legal obligations, or platform features. When material changes are made, we will notify registered Players via an in-platform account notification and by email to the address registered on your account, at least 14 days before the revised Policy takes effect.
Non-material changes — such as typographical corrections or clarifications that do not alter the substance of how data is processed — may be made without prior notice. The "Last Updated" date at the top of this page reflects the date of the most recent revision.
Continued use of the nobu89 platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to a revised Policy, you may close your account and request deletion of your data in accordance with Clause 12 before the effective date.
If you have questions about this Privacy Policy, wish to exercise a data right, or want to raise a complaint about how nobu89 has handled your Personal Data, please contact us through one of the following channels:
nobu89 will acknowledge all privacy-related enquiries within 3 business days and resolve them within 30 days. If you are not satisfied with our response, you have the right to escalate the matter to the relevant data protection authority or our licensing regulator.
We take privacy seriously so you can focus on what matters — enjoying Indonesia's best online gaming platform. Explore our games, check the FAQ, or log in to your account.