nobu89 Frequently Asked Questions

nobu89 requires a clear photograph or scan of your Indonesian National Identity Card (KTP) or Passport, plus a selfie holding the document. If your first withdrawal exceeds Rp 5.000.000, a bank statement or transfer receipt confirming ownership of the account you are withdrawing to may also be required. KYC is processed within 24 hours on business days.

Accounts are typically suspended for one of three reasons: incomplete KYC verification, a self-exclusion request being processed, or a security flag triggered by unusual login activity. Log in to check your account status notification, or contact nobu89 live chat support — available 24/7 — for a full explanation and to resolve the issue as quickly as possible.

No. nobu89 enforces a strict one-account-per-person policy. Duplicate accounts are detected through identity verification, device fingerprinting, and payment method matching. If a duplicate account is found, both accounts may be closed and any associated bonuses forfeited. If you have lost access to your account, contact support to recover it rather than registering again.

On the nobu89 login page, click "Forgot Password" and enter the email address registered to your account. A reset link will be sent within a few minutes. If the email does not arrive, check your spam folder. If you no longer have access to the registered email address, contact nobu89 support via live chat with your KYC documents ready for identity verification.

BCA bank transfers to nobu89 are typically credited within 3 to 10 minutes during banking hours. Transfers made during peak periods or late at night may occasionally take up to 30 minutes. Always use the exact transfer reference number provided on the deposit page — omitting it is the most common cause of deposit delays. Contact live chat if your deposit has not appeared within one hour.

The minimum deposit on nobu89 is Rp 10.000 for e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja) and Rp 25.000 for bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga). The minimum withdrawal is Rp 50.000. There is no maximum deposit limit, though withdrawals above Rp 50.000.000 may require additional identity verification before processing.

Withdrawals to Mandiri accounts are processed within 5 to 30 minutes for verified accounts, provided the request is submitted before 23:00 WIB. Requests submitted after 23:00 WIB may be queued to the next morning. All withdrawals require your nobu89 account to be fully KYC-verified and the receiving bank account to be registered in your own name — third-party withdrawals are not permitted.

Yes. nobu89 accepts deposits from OVO, DANA, GoPay, ShopeePay, and LinkAja. Select your preferred e-wallet on the deposit page, enter the amount, and you will receive a payment code or redirect to complete the transaction within your e-wallet app. E-wallet deposits are usually credited instantly. The minimum e-wallet deposit is Rp 10.000.

nobu89 does not charge any platform-side fees on deposits or withdrawals. However, your bank (BCA, BRI, BNI, Mandiri, CIMB Niaga, or BSI) may apply a standard inter-bank transfer fee on your end, typically Rp 2.500 to Rp 6.500 per transaction. E-wallet providers may also apply small service fees within their own apps. These third-party fees are outside nobu89's control.

nobu89's sportsbook covers football (EPL, La Liga, Serie A, Bundesliga, Champions League, BRI Liga 1, and Timnas Indonesia / Garuda fixtures including the AFF Cup), basketball, badminton (All England, Thomas Cup, Indonesia Open), volleyball, tennis, MotoGP (including the Mandalika circuit), and e-sports (Mobile Legends MPL, PUBG Mobile, Free Fire). New leagues and tournaments are added regularly throughout the season.

Mix parlay (also called accumulator betting) lets you combine multiple match selections into a single bet. All selections must win for the bet to pay out, but the combined odds multiply together, meaning a small stake can return a very large payout. nobu89 allows mix parlay bets of 3 to 12 legs. Each leg must be from a different match. Minimum stake is Rp 5.000 per mix parlay ticket.

Yes. nobu89 offers togel (Indonesia's traditional numbers lottery), where players predict 2D, 3D, or 4D number combinations drawn at scheduled times. Results are drawn multiple times daily across various pools. You can place bets using your account balance funded via BCA, BRI, BNI, OVO, DANA, or any other supported payment method. Payouts vary by prediction type, with 4D offering the highest multiplier.

nobu89's slot library includes titles from Pragmatic Play, NetEnt, Microgaming, Pocket Games Soft, and more — totalling hundreds of games. Slot gacor (Indonesian player slang for a slot that is "hitting well" or paying frequently at that time) is a popular search term; nobu89 highlights trending high-RTP games in the Slots lobby each day. All slots use certified RNG engines, so outcomes are always random and independently audited.

nobu89 offers live cockfighting betting, known as sabung ayam in Indonesia, streamed directly from licensed arenas. You can bet on Meron (the favoured rooster) or Wala (the underdog) in real time. Matches run continuously throughout the day. Results are declared live, and winnings are credited to your nobu89 account within seconds of the result. Minimum bet is Rp 10.000 per match.

Yes. nobu89's platform is fully optimized for mobile browsers on both Android and iOS devices. No app download is required — simply open nobu89.app in your mobile browser for the full experience including slots, live casino, sportsbook, togel, and sabung ayam. The interface automatically adapts to your screen size. For the smoothest experience, use Chrome on Android or Safari on iOS with a stable data connection.

New nobu89 players are eligible for a welcome bonus on their first deposit. To claim it, opt in during registration or on the Bonus page before making your first deposit. The bonus is credited as a percentage match on your deposit amount, up to a specified cap in IDR. Wagering requirements apply — your bonus amount must be turned over a defined number of times before withdrawal is available. Full terms are on the Casino Bonus page.

A wagering requirement (sometimes called a rollover or turnover) means you must bet your bonus amount a specified number of times before you can withdraw the bonus or associated winnings. For example, a 10x wagering requirement on a Rp 100.000 bonus means you need to place Rp 1.000.000 in qualifying bets. Progress is tracked in your account dashboard. Slots typically contribute 100% toward the requirement; most table games contribute less.

Yes. Alongside the welcome bonus, nobu89 runs weekly cashback promotions that return a percentage of net losses over a 7-day period, credited every Monday. Reload bonuses are offered on selected days of the week and during major sporting events such as Champions League knockout rounds, BRI Liga 1 matchdays, and the FIFA World Cup. Check the Casino Bonus page for the latest active promotions and their individual terms.

Bonuses are not credited automatically in all cases — you must opt in to the relevant promotion before making the qualifying deposit. If you deposited without opting in first, the bonus cannot be applied retroactively. Other common reasons include: depositing below the minimum qualifying amount, your account already having a pending active bonus, or the promotion period having expired. Contact nobu89 live chat within 24 hours of your deposit and a support agent can investigate.

nobu89 operates with SSL/TLS encryption on all connections, meaning your personal data and financial transactions are protected in transit. Account data is stored using 256-bit AES encryption at rest. All games are sourced from internationally licensed providers using certified RNG engines. nobu89 enforces strict KYC and anti-money-laundering procedures. The platform is regularly audited for security vulnerabilities by independent third-party specialists.

nobu89 stores all personal and financial data using enterprise-grade 256-bit AES encryption. We do not sell, rent, or share your information with third parties except where required to process payments (e.g., your bank or e-wallet provider) or comply with legal obligations. You can request a copy of your stored data or ask for account deletion by contacting [email protected]. Full details are in the nobu89 Privacy Policy.

You must be at least 21 years of age to register and play on nobu89. This is a strict platform-wide policy with no exceptions. Age is verified during the KYC process using your KTP or Passport. If nobu89 has reason to believe an account is held by someone under 21, the account is immediately suspended pending investigation. nobu89 encourages parents and guardians to use parental control software to prevent underage access.

Log in to your nobu89 account and navigate to Account Settings → Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits, activate a session time-out (24 hours to 6 weeks), or request self-exclusion for 6 months, 1 year, or permanently. Limit reductions take effect immediately. If you prefer, contact our 24/7 live chat team and an agent will activate any tool on your behalf within two minutes. Learn more on our Responsible Gaming page.